When things go wrong, that aren’t emergencies, we’re told to call 311. And so, over the past few months, we’ve called 311 on a few occasions. First, was the dangerous condition on Jamaica Avenue — the large broken branch hanging perilously over the heads of pedestrians. We made that call to 311 on February 25th —
8 weeks later, the tree is still there.
Then, we reported an abandoned car to 311 — one that’s been sitting at the corner of 91st Street and 86th Avenue for nearly a year. It’s been ticketed dozens of time.
We just recently got involved and called it in 3 weeks ago. The 311 complaint was CLOSED the same day — and it says that it was entered in the 102 TOW LOG. 3 weeks later, the car is still sitting there.
So, when we came across this scene — what did we do?
Well, we decided to give 311 another chance — hey, we’re optimists! Over the phone, they promised us that it would be reviewed within 4 hours — heck, our last call was closed the same day — doesn’t mean it was resolved.
Our complaint number with 311/Department of Transportation is 4219701.
We’ll let you know how it turns out. We’re keeping tack of these issues —
Tell us your experiences with 311 — and the next time you make a complaint, let us know — e-mail us at email@example.com, or call our office (if no one answers, leave a message) — 718-296-3735. Make sure you get the 311 Complaint Number. Let’s keep track of our 311 complaints together and see how they’re doing.